Beyond The Standard
“This is our house. This is our business. And nobody is going to take care of it if we don’t.”
—John Cuomo, Ph.D., USANA’s executive director of product development and technology Extra quality control. Extra testing. Extra care.
USANA is extra focused on quality. That’s why almost all of USANA’s health and wellness products are made at our state-of-the-art manufacturing facilities in the United States, which supplies products around the world, and China, which supplies our top-rated products to USANA customers in China.
USANA meticulously and methodically controls the entire manufacturing process of every single in-house product at each of our facilities. Why is this impressive? Third-party vendors make different products for different companies every day, but at USANA, we are experts on our own products, and we know everything there is to know about them. “When you’re making something for yourself, you take the time to do it right,” says John Cuomo, Ph.D., USANA’s executive director of product development and technology. “Our interest is putting out a good product at the end.”
Testing with a Scientific Team
More than 20 scientists, chemists, and microbiologists are involved with the rigorous task of testing our products—starting with raw ingredients when they first enter our manufacturing facilities. Paperwork is checked, a visual inspection is performed, and a representative material sample is collected and sent to the lab.
Every sample goes through microbiological, contamination, potency, and physical testing. Most ingredients in our United States facility also go through specific testing to ensure they meet United States Pharmacopeia (USP) standards for things like purity, solubility, and density to make sure what’s on the label is in the product—and nothing else.
Setting Standards in China
Despite being thousands of miles away from one another, USANA’s manufacturing facility in China is “a mirror image of USANA’s Salt Lake City manufacturing plant,” says USANA CEO Dave Wentz. And as one of only a handful of direct selling companies in China, USANA has the potential to connect the country’s population of 1.3 billion with the highest quality nutritionals in the world through this very special facility. USANA’s facility in China is one of very few manufacturing plants in the country that use 100 percent natural ingredients to create all of its products. And 15 of the nutritional products USANA offers in China are qualified by the SFDA, the government’s highest-level of product regulatory approval. The China facility also holds a Good Manufacturing Practices (GMP) license.
Exceeding the Standard
USANA complies with the highest standards of the nutritional supplement industry, and the facility in the United States and is also a U.S. Food and Drug Administration (FDA) registered facility. Although FDA guidelines for nutritional supplements don’t force manufacturers to test every ingredient in every lot, USANA does. This ensures that when you receive your USANA products, you’re receiving the very best supplements possible.
We’re not saying all this work is easy. But it’s not easy being the best at anything. We don’t just follow the industry standards—we make our own. It isn’t the industry standard. It’s the USANA standard.